Help Center

Frequently Asked Questions

Everything you need to know about flying with Wehliye Airlines.

Still have questions?

If you cannot find the answer you are looking for, our team is ready to help.

Open a Ticket

Booking & Flights

Simply enter your origin, destination, and preferred date on the homepage. Browse the available flights, select your preferred seat from our interactive map, and confirm your booking.

Yes, you can change your seat by contacting our support team with your booking reference. Direct online seat modification is coming soon.

It is our backend management system that ensures all bookings are processed securely and flights are tracked in real-time.

Payments & Offline Verification

After booking, your status remains "Pending". You must make the payment via our authorized physical centers or bank transfer, and our admins will verify it to confirm your ticket.

If payment is not verified within 24 hours of the flight departure, the booking may be automatically cancelled to free up the seat.

Support & Tickets

You will receive a ticket ID upon submission. Our admins update the status (Open, In Progress, Resolved) which you can check by contacting us again or viewing your dashboard.

Our support team typically responds to all inquiries within 15 minutes during business hours.